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Contact Us
The fastest way to reach Chervilrow is by email. Real people read every message and reply as quickly as they can.
Last updated November 12, 2025
1.0Email
Our customer service email is available 24/7, so write whenever it suits you.
2.0Help us help you
- Your order number (it starts with # and is in your confirmation email)
- The design name, if your question is about a particular board
- Photos of the parcel and board, if anything arrived damaged
3.0Quick answers
- Shipping Policy: costs, timings and tracking
- Refund Policy: the 30-day return steps
- FAQ: knives, hot pans and cleaning
- Size Guide: how the board fits your counter
4.0Registered address
FRELY TECHNOLOGY CO., LIMITED
RM.1801, EASEY COMM. BLDG.,
253-261 HENNESSY ROAD, WAN CHAI
HK
This is our company address and where returns go. Please email us before sending anything so we can expect your parcel.
Company details
Chervilrow is a trademark owned and operated by FRELY TECHNOLOGY CO., LIMITED.
FRELY TECHNOLOGY CO., LIMITED
RM.1801, EASEY COMM. BLDG.,
253-261 HENNESSY ROAD, WAN CHAI
HK
Email info@chervilrow.com; our customer service email is available 24/7.
Governed by the laws of Hong Kong SAR.